Privacy Policy

Privacy Policy – JD Multi

Effective Date: 15 January 2026
Website: JDMulti.com (“JD Multi”, “we”, “us”, “our”)

JD Multi provides customized printing and fabrication services and products, including UV Printing, Laser Cutting, CNC Cutting / CNC 3D Work, Fiber Laser Marking, UV DTF, Spot UV Printing, Acrylic Bending & Acrylic Edge Polishing, and coating services, along with customized items such as nameplates, mementos/awards, keychains, stickers, signage, magnets, and related products.

1. Information We Collect

A. Information You Provide

• Name, phone number, and email address
• Company name and GST/business details (for B2B billing, if provided)
• Delivery address and billing details
• Order or inquiry details (product type, quantity, size, material, finishing, timeline)
• Artwork or files you upload or share (logos, designs, print-ready files)

B. Automatically Collected Information

• Device and browser information, IP address
• Pages visited and actions taken (for analytics and security)
• Cookies or similar technologies for site functionality and performance

C. OTP / Verification (If Enabled)

If OTP verification is used on forms, your phone number is processed only for verification, security, and anti-spam purposes.

2. How We Use Your Information

• Respond to inquiries, provide quotations, and process orders
• Confirm specifications for customized products and services
• Share proofs or mockups and production updates (if applicable)
• Arrange dispatch/delivery and provide customer support
• Improve website performance and user experience
• Prevent fraud, spam, and unauthorized usage
• Comply with legal, tax, and business record requirements

3. Sharing of Information

We do not sell your personal information. Limited data may be shared with:

• Logistics or courier partners for order delivery
• Payment gateway partners for transaction processing
• Service providers for hosting, analytics, and website operations
• Government or legal authorities if required by law

4. Artwork, Branding & Client Files

Customer-provided artwork remains the customer’s responsibility. Files are used strictly for production, quality checks, and reprints upon request.

5. Cookies

Cookies help enable essential website functionality and analyze usage. Disabling cookies in your browser may affect certain features.

6. Data Security

We implement reasonable safeguards to protect your information. However, no online system is completely secure, and data sharing is at your own risk.

7. Data Retention

• Order history, support, and reprint references
• Accounting and tax compliance
• Dispute prevention and resolution

Data is deleted or limited when no longer required, where feasible.

8. Your Rights

• Request access or correction of your contact information
• Request deletion of personal data (where legally permitted)
• Opt out of marketing communications

9. Contact Information

For privacy-related requests, contact us at:
Email: jdmultiart@gmail.com. | info@jdmulti.com
Phone: +91 99795 21931